Center for
Mental Health

If your worries and fears cannot be resolved during a crisis telephone contact, acute psychotherapeutic treatment may be necessary. If you do not have outpatient psychotherapeutic care, this can also be provided at our Centre for Mental Health, if necessary, after clarification of cost coverage and examination of capacity. Psychotherapeutic outpatient treatment at the Center for Mental Health has been largely converted to telephone and video contact during the Corona Crisis. This allows appointments to continue during curfew or quarantine. This way, you minimize the risk of infection by not using local transportation or face-to-face contact. The switch to telemedicine and video medicine has been well received by both our therapists and patients. We are pleased that we were able to find a solution to the current difficult situation.

How does telemedicine treatment work?

You can opt for a video consultation or telephone psychotherapy.

For telephone treatment, please be available at the agreed time on the telephone number you have given us. You will be contacted by our doctors/psychotherapists. Please note that some of our colleagues work from home. In this case you will be called with a suppressed telephone number. Please answer the phone anyway. Unfortunately, for technical reasons, we cannot put you through directly to the respective therapist.

For the video consultation you need a computer or a smartphone with internet access, microphone and camera. In order to start the therapy, you need to install an app. You will receive a link from us in advance by email or text message, with which you can dial into a secure and certified data connection to your therapist at the agreed time.