Psychosocial emergency care
In connection with the current COVID19 pandemic, treatment and care situations for patients and their relatives can be psychologically stressful, even traumatising. It is therefore not uncommon for those affected to experience mental crises or prolonged impairments during treatment, such as worry, anxiety, panic, resignation, depressive reactions, exhaustion or insomnia.
In order to address these psychological stresses in COVID19 patients and stressed relatives in the best possible way and as early as possible, we have set up psychosocial emergency care. This emergency care can be requested by the attending physicians of the ward electronically or via the consultation telephone (on weekdays).
Contacts with inpatients usually take place on the respective wards, contacts with relatives in the event of a crisis in the clinic, otherwise regularly by telephone/video telephony. In addition, electronic psychotherapeutic materials for dealing with stress (e.g. videos, apps) are used.